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Last Updated: 2024
Wilscape (“we”, “us”, “our”) is committed to protecting your personal information and ensuring transparency in how we handle your data. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website, create an account, or use any of our trading and investment services.
By using Wilscape, you agree to the terms outlined in this Privacy Policy.
Wilscape is an international digital asset trading and investment platform offering services such as spot trading, futures, staking, crypto portfolios, and managed investment plans.
Wilscape Limited (www.wilscape.com/whitepaper)
Regulated by the Securities and Futures Commission (SFC) of Hong Kong
License No.: 537499238
Wilscape Global Limited (www.wilscape.com)
Regulated by the Financial Services Commission (FSC) of Mauritius
Investment Dealer License No.: 1192338494
Registered with the Financial Conduct Authority (FCA) in the United Kingdom
Registration No.: 99458394
Registered Office:
Floor 15, 89 Queensway, Admiralty, Hong Kong
We collect information necessary to open your account, comply with regulations, and deliver secure trading services.
Full name
Email address
Phone number
Date of birth
Residential address
KYC documents (ID, passport, utility bill, selfie verification)
Financial information required for deposits or withdrawals
IP address
Device and browser information
Cookies and tracking data
Usage logs and site interaction
Deposit and withdrawal history
Wallet addresses
Trading activities
Investment portfolio data
We use your information for the following purposes:
To create and manage your Wilscape account
To process deposits, withdrawals, and trading activities
To comply with AML/CTF regulations and global financial laws
To secure your account and prevent fraud
To provide customer support
To improve platform performance and personalize user experience
To communicate updates, security alerts, and service-related notifications
Wilscape processes your data under:
Contractual necessity — to provide trading and investment services
Legal obligations — compliance with AML, KYC, tax, and regulatory requirements
Legitimate interests — fraud prevention, security enhancement, platform optimization
User consent — where required (cookies, marketing, etc.)
Your data may be shared with:
Regulatory authorities when required
Licensed financial institutions and payment processors
Blockchain analytics providers
Fraud prevention and compliance partners
Cloud-hosting and security providers
Wilscape affiliate companies under the same regulatory structure
We do not sell or rent your personal data.
Due to our global operations, your data may be transferred to jurisdictions including:
Hong Kong
Mauritius
United Kingdom
United States
European Union
We ensure compliance with GDPR-equivalent protections where applicable.
We retain user data for as long as:
Your account remains active
Required by financial regulations (typically 5–7 years)
Necessary to resolve disputes or comply with legal obligations
Wilscape uses advanced security protocols including:
AES-256 encryption
Multi-layer firewall protection
Cold and hot wallet segregation
2FA and biometric authentication
Continuous monitoring for suspicious activities
No platform can guarantee 100% security, but we apply industry-leading best practices.
Wilscape uses cookies to:
Improve platform functionality
Track usage statistics
Personalize your trading experience
You may disable cookies, but some features may not function properly.
Depending on your jurisdiction, you may have rights to:
Access your data
Correct or update your information
Request deletion (where permissible)
Object to certain processing
Withdraw consent
Request data portability
To exercise these rights, contact us at support@wilscape.com.
Our website may contain external links. Wilscape is not responsible for the privacy practices of third-party websites.
Wilscape does not provide services to individuals under 18 years of age.
Any such accounts will be terminated and removed.
We may update this Privacy Policy periodically. All updates will be posted on this page with a revised “Last Updated” date.
For privacy-related concerns or inquiries:
Wilscape Support Team
Email: support@wilscape.com
Office: Floor 15, 89 Queensway, Admiralty, Hong Kong
Choose Wilscape as your preferred trading and investment platform for a comprehensive range of financial solutions tailored to your needs.